SubZero Subscriptions supports app blocks for Online Store 2.0 compatible themes on Shopify, making installation quick and easy. The in-app installation guide will indicate if you need to use this guide.
💡 Need help? Contact our support team at [email protected] for free setup assistance.
Video tutorial
Watch a tutorial on installing SubZero Subscriptions into the theme Dawn (a free Online Store 2.0 theme). Please note that there are two additional steps covered in this written guide that are not part of the video tutorial: Making a copy of your theme and installing the customer portal link for logged-in customers.
Note: This written guide includes additional steps not covered in the video:
Making a theme copy for testing
Installing customer portal links
Widget Options
SubZero Subcriptions offers 3 widget options depending on how you want subscription options to appear in your store:
🔄 Subscriptions Widget (Original)
Best for: Stores with many subscription plan groups per product
Features: Follows Shopify best practices for displaying and selecting plan options
📱 Subscriptions (Flat) Widget
Best for: Modern stores wanting to reduce customer clicks
Features: Displays all options at once with a contemporary look and feel
🔒 Subscriptions (Hidden) Widget
Best for: Subscription-only products with single subscription options
Features: Invisible to customers, automatically adds correct subscription to cart
Installation Steps
Step 1: Create Theme Copy (Optional but Recommended)
If your store is live and collecting orders, create a theme copy to test SubZero Subscriptions without interrupting normal operations.
How to create a copy:
Navigate to Online Store > Themes
Find your current theme
Click Actions > Duplicate
The duplicate will appear in your Theme library section. You can publish it later or redo the setup on your live theme when ready.
Step 2: Prepare Your Subscription Plans
Before proceeding, ensure you have:
✅ Created at least one subscription plan group
✅ Associated the plan group with at least one product
📖 Need help? Creating Subscription Plan Groups
Step 3: Add Widget to Product Page
Navigate to the theme customizer:
Go to Sales channels > Online Store
Click Current theme (or your theme copy) > Customize
Find a product that has subscription plan groups as purchase options
Locate the Product information section
Click Add block
Select your preferred SubZero Subscriptions widget:
Subscriptions (original)
Subscriptions (Flat) (recommended for 1-2 options)
Subscriptions (Hidden) (for subscription-only products)
Step 4: Position the Widget
Recommended placement: Move the widget to the main content area where customers are more likely to see it.
How to reposition:
The widget will initially appear at the end of the product information section
Use the six dots (⋮⋮) drag handle to move the widget
Drop it in your preferred location within the product information area
Best practice: Place the widget prominently so customers see subscription options before one-time purchase options.
Step 5: Setup Customer Portal Access
Important Update: Account management links are no longer supported by default due to Shopify API changes and the new unified accounts page.
Alternative access methods:
Order Receipt page: Customers can access subscriptions after checkout
Email notifications: Optional emails (enabled by default) provide subscription management links
Custom setup available: Contact our support team if you need account management links for stores not using unified accounts.
Widget Selection Guide
Choose "Subscriptions (Flat)" if:
You have 1-2 subscription plan options per product
You want to minimize customer clicks to checkout
You prefer a modern, streamlined appearance
Choose "Subscriptions" (Original) if:
You have multiple subscription plan groups per product
You want to follow Shopify's standard UI patterns
You need maximum compatibility with various theme layouts
Choose "Subscriptions (Hidden)" if:
Your products are subscription-only
You have just one subscription option per product
You want the subscription automatically added without customer selection
Verification
After installation, verify everything works correctly:
Preview your store using the theme customizer
Test subscription selection on a product with subscription options
Add to cart and verify the subscription plan appears correctly
Complete a test purchase to ensure the full flow works
Troubleshooting
Widget Not Appearing
Verify the product has subscription plan groups associated
Check that you're viewing the correct product in the customizer
Ensure the app block was properly added to the product information section
Widget in Wrong Location
Use the drag-and-drop functionality (six dots icon) to reposition
Ensure you're moving it within the product information section
Subscription Options Not Working
Confirm subscription plan groups are properly configured
Verify plans are associated with the product you're testing
Check that the widget type matches your subscription setup
Need Help?
Our team is here to assist with installation and configuration:
📧 Email: [email protected]
🆓 Free setup service: We'll handle the entire installation process
⏰ Response time: 1-2 business days
Contact us if:
You're unsure which widget option to choose
You encounter any installation issues
You want professional setup assistance
You need custom account portal configuration